Our Policies
Please review our policies to ensure a smooth and enjoyable experience.
Cancellations
We kindly ask that you provide at least 24 hours notice if you need to cancel your appointment. Late cancellations may be subject to a cancellation fee.
Deposits
Certain services require a non-refundable deposit at the time of booking. This deposit is applied toward the total cost of your service. Deposit requirements will be communicated clearly before confirmation.
Late Arrivals
We value your time and ours. If you arrive more than 15 minutes late, we may need to shorten your service or reschedule to avoid impacting other clients.
No-Shows
Missed appointments without prior notice may result in a no-show fee and may affect future booking privileges.
Touch-Up Policy
If you're not fully satisfied with your results, please contact us within 7 days of your appointment to discuss a complimentary touch-up. Touch-ups are available at our discretion and subject to scheduling.
Consultation Requirements
Some services, including color corrections, bridal packages, and certain skin treatments, may require a consultation before booking. This helps us understand your needs and deliver the best results.